Privacy Policy
Last Updated: March 2026
At FIVEGRAB LTD, accessible from https://fivegrab.com, the privacy of our visitors is one of our main priorities. As a UK-based entity, we are committed to protecting your data in accordance with the UK GDPR.
1
Information We Collect
We collect information to provide better services to our users:
- Account Information: When you register, we collect your name, email address, and account credentials.
- Transaction Data: We keep records of your plan purchases and your Available Download balance.
- Usage Logs: We record which scientific assets and digital designs are downloaded to manage your account and prevent unauthorized distribution.
2
How We Use Your Information
We use the collected information for:
- Providing and maintaining our digital scientific marketplace.
- Managing your Available Downloads and personal account balance.
- Processing secure payments through third-party gateways (Stripe/PayPal).
- Sending order confirmations, technical invoices, and important security updates.
3
Payment Processing Security
FIVEGRAB LTD does not store your credit card details on our local servers. All financial transactions are handled by fully encrypted third-party processors. Your payment data is managed according to international PCI-DSS security standards to ensure maximum protection.
4
Cookies & Session Tracking
FiveGrab uses “cookies” to enhance your experience, remember your login session, and analyze anonymous site traffic. You have the right to disable cookies through your individual browser settings, though some site features may be affected.
5
Digital Rights Protection
- Every download is unique and linked to your specific account ID.
- Sharing accounts to bypass the Available Download system is strictly prohibited.
- We use technical logs to ensure that our intellectual property is used within the scope of your license.
6
Data Retention & Security
We implement robust security measures to protect your personal data. As a registered UK company, we follow strict administrative and technical protocols under the UK Data Protection Act 2018 to prevent unauthorized access or data loss.
7
Your Rights (UK GDPR)
Under UK law, you have the right to access, correct, or request the deletion of your personal data. You may also object to data processing or request a copy of your data (Portability) by contacting our legal support.